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At Comodo, we understand that problems arise and most IT personnel would prefer to work out the situation on their own when possible. Therefore, we have created eight different guides to help you figure out what's wrong and why you're having problems, which include:
These may be able to help you solve your problems. If not, you can always contact us for help as we offer support for any and all of our products.
Our guides are in a helpful step-by-step format, so you can go through each step or go directly to the one you need. They can help you log in, add users, enroll devices, create groups and more. In some cases, our help guides assume that you've already done some things, such as setting up the Cloud portal. We may direct you to different guides to help you setup the other things or how to do things from an administrator's point of view.
Our admin guides can help administrators figure out how to use our system. It is a lengthy read, but well worth it if you're a new customer.
Some people may have trouble viewing the installation videos, but we also link up to youtube.com options, so you can always go there.
We try to make our guides as easy to understand as possible so that you can get going quickly. However, we understand that you may still need some help. You may always contact us to find out more. We have helpful forums that may answer your questions and can also be reached by email.
Over-the-Air enrollment of mobile devices
Quickly import mobile devices and endpoints individually or via LDAP and Active Directory
Authenticate users with a one-time password and/or with a user's Active Directory/LDAP credentials
Enforcement of default profile means devices and endpoints can be securely managed right after enrollment
Ensure the safety of data on endpoints and devices by running an automatic scan straight after enrollment.