The effectiveness of mobile devices for enterprise activities had led to rapid increase in popularity of Android devices, Blackberry Devices, iOS devices and other devices running on various mobile operating systems. This has led to the necessity for mobile device management solutions, namely Android Device Management solutions, Blackberry Device Management solutions, and other such solutions.
Increasing Mobile Device Adoption
Experts have predicted that the trend in increasing adoption of mobile devices and mobile device management solutions will only continue to increase and will not wane. This is due to a number of factors, including increasing adoption of mobile devices in business, the numerous advantages offered by mobile device management – in terms of better management and quicker response, and the encouragement for bring-your-own-device (BYOD).
Among the various devices, Android, Blackberry, and iOS devices seem to be the most popular among the lot. While the Android did enter the arena a bit late, its popularity seems to have soared passed users of other mobile operating systems. In numbers, users of the Android mobile operating system have surpassed all other mobile operating systems. There are numerous Android Device Management and Blackberry Device Management solutions available in the market. Some hold value, some don’t – that would translate into useful features and efficient management, and just for the fancy features.
Android Device Management
So, what are the factors to look out for in an Android Device Management solution?
Operating system: The Android Device Manager and the Android Device Management solution should support the Android operating system (OS).
Device Manager: The Android Device Manager must be easy to use and it must present a comprehensive picture of the status of the device.
Remote Monitoring and Management: The Android Device Manager must be able to control all Android devices that are part of the enterprise network.
BYOD Device Control: The Android Device Manager must be able to control not only company provisioned android devices, but also other devices owned by employees, and that are allowed to access the enterprise networks.
Troubleshooting: The Manager must be able to automatically identify any issues on the Android devices, diagnose the reason for the issue and automatically fix it if possible or else it must provide an alert on the Android Device Management tool dashboard. Grievous issues could necessitate an email or text alert being sent to the MDM administrator.
Lost/ Stolen Devices: Mobile devices do get lost or stolen. The Android mobile device may contain enterprise-related information on the device. The device could allow the holder of the device to access the enterprise network. Hence, the Android management solution must be able to remotely monitor and secure the device, and it must lock the device and wipe all the data on the devices if the Android device cannot be recovered.
BlackBerry Device Management
Even though the popularity of the Android and iPhone has increased, even now there are users of the BlackBerry devices – specifically organizations that want to maintain stronger control. The Device Management solution for the BlackBerry must be able to completely monitor the device and control activities so as to secure enterprise network activity.