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All about MDM

March 15, 2018 | By admin

There has been a drastic transition with the use of mobile phones, for us to see. Be it for corporate use or for personal use, the usage has shifted dramatically. Organizations encourage its employees to bring their own devices to the workplace. BYOD (Bring your Own Device) gives the employees the flexible option of working with their familiar device from anywhere at any given time. Added to this, employers also appreciate the improved efficiency with no investment on devices.

Nevertheless, the BYOD trend demands a security, privacy, management, and connectivity. Employees run a range of operating systems. The risk of using mobile devices for work has increased and that has demanded the inception of Mobile Device Management (MDM) solutions – A software product implemented to monitor the smartphones, tablets and other devices connected to the organization’s network.

Organizations cannot afford an expensive data breach and hence MDM solutions are considered to be the best option in the BYOD-oriented workplace. MDM is a core component of Enterprise Mobility Management when paired with any of the additional tools, processes, policies, and technologies works effectively to address mobile related issues.

The evolution of mobile device management

In the recent past, more employees/professionals use their personal devices for corporate work, this has made mobile device management to evolve that the employees would be provisioned to access information from anywhere and at any time. Primarily, the solutions were centered to focus only on the device and hence were devoid of content management and corresponding applications. However, with BYOD-centred approach EMM solutions are growing at a faster pace, feature-rich to serve the mobile opportunity.

In the current hour, EMM suites manage to accommodate configuration-management tools and policy-management tools. IT organizations completely rely on EMM suites to provide IT support to end users who use mobile devices and stands a solution to manage security policies.

Following are the core functions of current day’s EMM suite

  • Application Inventory
  • Hardware Inventory
  • Mobile Application Deployment
  • Mobile app configuration
  • Policy Management
  • Mobile application updating and removal
  • Executes Remote Actions
  • Mobile Content Management

Key Terms & Definitions

Mobile Device Management – Also known as MDM, it is a security application used by the IT department of any organization. IT department depends on MDM to monitor, secure and controls the mobile devices (smartphones, laptops, tablets, etc..) of the company’s employees, connected to the corporate network, deployed across varied mobile service providers and across varied mobile OSes.

Enterprise Mobility Management – Commonly called EMM delivers a combination of tools, processes, policies, and technologies to control and maintain the usage of mobile devices within an organization. EMM is evolving corresponding to the routine evolution business operations in relevance to rise in trends of using mobile devices.

MDM, when coupled with additional security technology and tools, delivers absolute mobile device security

BYOD – This is an acronym for Bring Your Own Device and this is an approach that allows employees to connect their personal devices with the secure corporate network.

What is MDM

Why Businesses Need MDM?

The elevated adoption of the use of smartphones and tablets

The increase in the number of employees who choose to work from home

Tops the need to deploy secure mobility solutions to help employees use their own device for work

  • A research reveals that there would be a rise in the EMM (enterprise mobile management) market from $3.8 billion to $9.8 billion by 2018.
  • Small and Medium-sized business are rising at godspeed with the adoption of mobile device solutions.
  • Research claims that more than half (67%) of small and medium-sized businesses now consider mobile solutions more vital.
  • 83% of the SMBs have already started implementing the use of mobile apps to enhance the employee productivity.
  • 55% of the employees are using mobile applications to stay connected to certain business functions.

With EMM, it is certainly future proof. Business sans MDM, are highly vulnerable to data loss and is not secure. There are greater chances of risk that the data would fall into the prying malicious hands.

Devices devoid of MDM are inefficient to protect devices from malware and other viruses. This could compromise sensitive business data. This would further blow down business revenue due to security breaches – thereby losing customers and business reputation. It becomes expensive for the businesses to recover from data breach and it is increasing year after year. This can be overcome with a value of EMM solution.

Key factors to consider while choosing an MDM Solution

There are myriad options of MDM available in the market. Some of the following factors are critical to consider while choosing an MDM solution to fit your business.

  1. Cloud-based solution – for instant and automated updates
  2. Centralized with 24/7 monitoring
  3. Monitoring and Configuration from remote
  4. Enforcement of security policies
  5. Data Wiping from remote to be wary and a step ahead of unauthorized access
  6. Geo-fencing to limit access to certain applications and data by certain users from a certain location.
  7. Backup option to recover corporate sensitive data
  8. Alerts when a user attempts jailbreaking and rooting to bypass restrictions
  9. Disconnecting unauthorized and suspicious devices from remote
  10. Scalable to accommodate new users and to be compatible with sophisticated devices.

Above all, the success factor of any MDM solution relies on how well it is implemented and executed properly.

It is critical to understand which MDM platform would match the company’s policies.

 

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